Terms of Service

01These terms, and who they bind

These terms govern your use of tacklestudioz.tech and, where we agree to work together, the services we provide. The contracting party is Tacklestudioz LLP, a limited liability partnership registered in India.

Where we sign a separate proposal, statement of work or master services agreement with you, that document governs the engagement. If it conflicts with these terms, that document wins.

02What we do

We provide software design and development services — web and mobile applications, interface design, cloud and infrastructure work, and ongoing support. Nothing on this site is an offer capable of acceptance. An engagement begins only when we have both agreed a written scope and you have confirmed it.

03Scope, changes and estimates

Each engagement is defined by a written scope setting out deliverables, assumptions, timeline and fees. Timelines are estimates made in good faith on the information available, not guarantees.

Work outside the agreed scope is a change request. We will tell you the effect on fees and timeline before starting it, and will not proceed until you approve.

04Fees and payment

Fees, currency, milestones and the invoicing schedule are set out in the applicable scope. Unless stated otherwise, invoices are payable within 15 days of issue.

Fees are exclusive of taxes. Applicable GST or other indirect taxes are charged in addition at the prevailing rate. Where you are outside India, you are responsible for any withholding, import or local taxes in your jurisdiction.

We may suspend work on materially overdue invoices after giving you written notice and a reasonable opportunity to pay.

05What we need from you

Engagements depend on timely input. You agree to provide the content, access, credentials, approvals and decisions we reasonably request, and to nominate someone empowered to sign work off.

You confirm that any material you supply is yours to supply, and does not infringe anyone else’s rights.

Delays caused by outstanding input move the timeline by at least the length of the delay.

06Intellectual property

On receipt of all fees due for an engagement, ownership of the deliverables created specifically for you passes to you.

We retain ownership of everything that pre-existed the engagement or that we develop generally — our tooling, libraries, frameworks, internal components and know-how. Where any of that is embedded in a deliverable, you receive a perpetual, worldwide, non-exclusive licence to use it as part of that deliverable.

Third-party and open-source components remain under their own licences, which we will identify on request.

Until fees are paid in full, deliverables are licensed to you for evaluation only and ownership does not transfer.

07Showing the work

Unless you tell us otherwise in writing, we may identify you as a client and show non-confidential parts of the work in our portfolio and marketing. If you would prefer we did not, say so and we will not — that request will always be honoured, including retrospectively.

08Confidentiality

Each of us will keep the other’s non-public information confidential, use it only for the engagement, and protect it with at least reasonable care. This does not apply to information that is already public, was already known without obligation, is independently developed, or must be disclosed by law — in which case we will tell you first where we lawfully can.

09Warranties and disclaimers

We warrant that we will perform the services with reasonable skill and care, in a professional manner, by suitably skilled people.

Beyond that, and to the fullest extent the law permits, the site and the services are provided without further warranty. We do not warrant that software will be uninterrupted or entirely free of defects, and we are not responsible for third-party platforms, APIs or hosting providers outside our control.

Nothing here excludes liability that cannot lawfully be excluded, including for fraud or for death or personal injury caused by negligence.

10Limitation of liability

Neither party is liable for indirect or consequential loss, or for loss of profit, revenue, goodwill, business or data, however arising.

Subject to the paragraph above about liability that cannot be excluded, our total aggregate liability arising out of an engagement is limited to the fees you paid us under that engagement in the 12 months before the claim arose.

11Term and termination

Either party may terminate an engagement on 30 days’ written notice, or immediately if the other commits a material breach and fails to remedy it within 15 days of being asked to.

On termination you pay for work performed and expenses committed up to that date. We will hand over completed deliverables for which payment has been received. Clauses that by their nature should survive — confidentiality, intellectual property, liability — do survive.

12Using this website

You may not attempt to gain unauthorised access to the site, disrupt it, scrape it at a scale that degrades service, or use it for anything unlawful. The site’s content, branding and code are ours or our licensors’, and are not licensed to you by being published here.

13Governing law and disputes

These terms are governed by the laws of India, and both parties submit to the exclusive jurisdiction of the competent courts of India.

Before starting proceedings, both parties agree to attempt in good faith to resolve the dispute through discussion between senior representatives.

If you are a consumer resident in the EU, EEA or UK, nothing in this clause deprives you of the protection of mandatory provisions of your local law, or of the right to bring proceedings in your local courts.

14Changes to these terms

We may update these terms. The version in force when your engagement is agreed governs that engagement; changes do not apply retrospectively to signed scopes. Continued use of the site after a change means you accept the revised terms for site use.